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Frequently asked questions

Don’t worry, we’re not going to take your money and run. What you do next is completely up to you! As your free trial nears completion, we’ll reach out by email to remind you that you need to sign up soon to keep using our platform. 

Our cancellation policies are detailed in our subscription terms. To keep it really easy, if you’re a month-to-month user, you can cancel any time. When you cancel, you’ll see the month out, and then incur no further monthly payments. If you are on a 12 month contract, you will need to give the required notice to end your contract and make ongoing payments in line with the subscription agreement. 

If you’re on a month-to-month contract and you love using our data platform, why not save a bit of money? You can upgrade at any time, to a 12 month contract and reap the rewards of a lower monthly subscription price. 

At National Property Data, we know the property market and industry can be unpredictable, we’ve been working in this space for almost 60 years! We offer you the option to keep it flexible with a month-to-month subscription you can cancel any time, or to plan your budget better, with a 12 month contract. 

Users who sign up for a 12 month contract will enjoy a discount on their monthly subscription fee, as will members of the Estate Agents Cooperative.

Our support team, right here in Australia, is always on standby to answer your questions and provide guidance. Reach out to them to find out more.